AWP Marine Consultancy LTD ("we," "our," "us") provides marine and ship inspection services through our website and dashboard application (the "Service"). We value your privacy and are dedicated to protecting your personal data. This Privacy Policy covers how we collect, handle, and disclose personal data on our platform.
Our Details
- Company Name: AWP Marine Consultancy LTD
- Registered Address: 2 The Uplands, Nocturum Lane, CH43 9TE
- Contact Email: support@awpmarine.com
This policy applies to all users of our Service worldwide and complies with UK GDPR, EU GDPR, CCPA, and other applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or prominent notice in the Service. Your continued use of the Service after changes indicates acceptance of the revised policy.
What Information We Collect
We collect several types of information to provide and improve our Service:
Personal Data:
- Name
- Email address
- Password (securely hashed)
- Profile picture (optional)
Business Data:
- Inspector and customer contact information
- Company details and billing information
- Documents you upload (inspection reports, images, PDFs)
Usage Data:
- IP address, browser type, device information
- Session data and login times
- Pages visited and features accessed
Third-Party Sign-In:
- When you sign in with a3rd party, we receive your name, email, and profile information from that provider.
How We Use Information
We use your personal data to:
- Provide and maintain our Service
- Manage ship inspections and coordinate with inspectors
- Authenticate users and maintain account security
- Send transactional emails (verification, password resets, notifications)
- Detect and prevent fraud and security threats
- Improve the Service through usage analysis
- Comply with legal obligations
- Maintain business records for accounting and audit purposes
We do not sell, rent, or share your personal data with third parties for their marketing purposes.
How We Share Information
We share personal data only as necessary to operate the Service:
- Service providers: Third-party companies that help us provide the Service (hosting, storage, email delivery, authentication, analytics). You can find our list of subprocessors here.
- Authentication partners: When you use single sign-on, we share data as needed to authenticate you
- Legal requirements: To comply with law, enforce our terms, or protect rights and safety
- Business transfers: In connection with a merger, acquisition, or sale of assets
All service providers are contractually required to protect your data and use it only for providing services to us.
Cookies
We use cookies to operate our Service. Cookies are small files stored on your device.
| Type | Purpose |
|---|---|
| Session Cookies | Required for authentication and maintaining your logged-in state |
| Preference Cookies | Remember your preferences |
We also use first-party analytics to collect anonymous pageview data and performance metrics. We do not use third-party advertising or tracking cookies.
You can control cookies through your browser settings. Disabling essential cookies will prevent you from using the Service.
Data Retention
We retain personal data only as long as necessary for the purposes described above or as required by law.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data.
UK GDPR / EU GDPR Rights:
- Access, correct, or delete your personal data
- Restrict or object to processing
- Data portability
- Withdraw consent
- Lodge a complaint with the Information Commissioner's Office (ICO)
CCPA Rights (California Residents):
- Know what information we collect and how we use it
- Request deletion of your information
- Opt-out of sale (note: we do not sell your data)
- Non-discrimination for exercising your rights
In the Dashboard:
You can update your name and profile picture, manage passkeys, and view/revoke active sessions. Email changes and account deletion require contacting support.
To exercise your rights: Email us at support@awpmarine.com. We will respond within 30 days.
Security
We implement appropriate technical and organizational measures to protect your personal data, including password hashing, HTTPS/TLS encryption, access controls, and secure file storage. However, no method of transmission or storage is 100% secure.
International Transfers
Some service providers process data in countries outside your residence, including the United States. Where required, we use appropriate safeguards such as Standard Contractual Clauses (SCCs).
Children's Privacy
Our Service is not directed to individuals under 16. We do not knowingly collect personal information from children.